Product / UX Case Studies
Throughout my career, I've provided thoughtful user-centered deliverables — utilizing a broad range of methodologies — to my clients and their customers in industries. Likewise, my project deliverables are wildly diverse, but I apply a consistent approach of design thinking to rapidly onboard and synthesize information regardless of the industry, project or product. I'm endlessly curious and excited to continually learn new skills, products, approaches and ways of working.
Although I've worked within a variety of teams and projects, I find a unifying purpose in my work through my empathy and passionate commitment to my users. I bring to my work the ability to see the world — including myself — with a clear and objective eye and the hope that I can make things better, one project at a time.
Selected Case Studies
I've assembled a curated selection of a few of my many projects, but there's more to see. Please reach out if you're looking for additional samples / brands / clients that may not be currently represented.
Senior Product Designer:
Total Expert (SaaS Startup)
Through research, user interviews, competitive analysis, design iterations and empathy, I led the product design within my Product Triad —transforming form-based customer journeys to a canvas-based application that was both powerful and visually appealing.
Senior Product Design Lead:
Kroger Corporation
Kroger’s product team needed to rapidly stand up processes for grocery pickup during the first months of COVID lockdown. My consulting role required the ability to zoom in and out from high level to personal level when considering both the connected systems and navigate highly complex corporate systems.
Senior UX Design Lead:
Best Buy Corporation
Hired on a long-term contract to lead the Product Design (UX) for the In-Home Advisor application, my deliverables included Wireframes, Prototypes, UX / UI Design and Design Systems Library.
Senior Product Designer:
Satellite Tracking (USAF)
Working with a distributed startup in the Space Technology industry, I contributed wireframes, surveys and design systems for satellite tracking screens used by the US Air Force.
UX Designer:
HealthPartners
Consulting with a cross-collaborative UX team, I led the efforts to establish a thoughtful initial Design Systems Library during a global redsign for HealthPartners and their multiple affiliated brands.
Experience UX Designer:
US Bank
For the US Bank Customer Connect team, I partnered closely with Accessibility experts to create a Chatbot that not only met industry requirements but learned via machine learning / AI.
UX Design Lead:
Optum Health
Provided UX Lead Design, including wireframes, protypes and Design Systems in Lean Agile team (onsite at Mirum Agency / JWT). Extensive user testing and end-user advocacy.
IA / UX Designer:
Subaru (CLynch Agency)
Subaru: Redesign + Pattern Library
I worked with the team at Carmichael Lynch on the expansive site redesign, including journey maps, site audits, navigation, wireframes and Pattern Library.
Senior UX Designer:
Best Buy Corporation
I was hired on to provide UX / IA and Visual Design services for the Best Buy / GSoD Smart Home project, a high- visibility product focused on consumer-facing service design solutions.
Senior IxD:
Target Corporation
I worked extensively with the Target Retail Design Systems Library (Atomic Design) and created UX Teamplates for complex Cart and Checkout customer journeys within Target's onsite UX Team.
I can help you
Working directly with digital agencies and teams, I interpret the worlds of branding, digital design and content, stepping into varied roles and teams with ease.
My experience spans a number of areas of the digital realm, and I am happiest when immersed in thoughtful technology solutions with collaborative teams —influencing and evolving the design and creative development process.
Roles
- Art Direction
- Branding
- Content Audits
- Content Strategy
- Design Ops
- Interaction Design
- Product Design Lead
- Visual Design
- Wireframes
Skills
- A/B Testing
- Agile
- Android and iOS
- Confluence / JIRA
- Figma
- HTML / CSS
- Material Design
- Mural
- Sketch
Projects
- App Design
- Content Management
- Design Systems
- Interaction Design
- Pattern Libraries
- Rapid Prototypes
- Style Guide Creation
- Responsive Design
- UX + UI Design